The Consumer Financial Protection Bureau’s (CFPB) prohibition against unfair, deceptive and abusive acts and practices (UDAAP) is one of the most powerful enforcement weapons in the financial watchdog’s tool belt. Join Regulatory Compliance Counsel Michael Christians for this 90-minute webinar to learn more about what constitutes an unfair, deceptive, or abusive act or practice. In addition, we’ll take a look at guidance issued by the CFPB that discusses UDAAP risk related to credit card promotional offers and debt collection practices. Finally, we’ll survey the current enforcement landscape at both the state and federal level with a look at several UDAAP case studies.
Because UDAAP risk is present at every level of the organization, almost any financial institution employee would benefit from attending this webinar (including new accounts representatives, loan officers, managers, etc.) As a bonus, webinar participants will receive a sample UDAAP policy for use within their organization.
- Unfair Acts and Practices
- Deceptive Acts and Practices
- Abusive Acts and Practices
- CFPB Bulletin 2013-07: UDAAP and Debt Collection
- CFPB Bulletin 2014-02: UDAAP Risk in Marketing of Credit Card Promotional APR Offers
- UDAAP Enforcement Actions at the State and Federal Level
Who Should Attend?
Almost any financial institution employee would benefit from attending this webinar (including new accounts representatives, loan officers, managers, etc.).
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